About Shipping Fees
Domestic Orders (Japan)
The shipping fees below apply to orders shipped within Japan. Shipping fees for overseas orders are calculated individually for each order, depending on the destination (see "International Orders" below).
Courier delivery
Flat rate nationwide: ¥770
*For remote islands, we may need to quote the shipping fee separately; if so, we will adjust the fee and notify you by email.
Nekopos (up to 3 cm thick): ¥385
If you place separate orders, shipping will be charged for each one, so please be careful.
Notation based on the Specified Commercial Transactions Act
🌍 International Orders
We offer worldwide shipping.
Please note that certain oversized or delicate items may not be eligible for international delivery.
■ Shipping
Shipping costs vary depending on the destination and are calculated individually for each order.
Shipping fees will be calculated at checkout or confirmed prior to shipment.
■ Insurance
All shipments are fully insured for secure delivery.
Insurance is included in your total order amount.
■ Duties & Taxes
Please note that customs duties, import taxes, and handling fees may be applied by your local customs authority upon delivery.
These charges are the responsibility of the recipient.
■ Returns
All international sales are final.
We do not accept returns, exchanges, or cancellations on international orders.
■ Payment
We accept PayPal invoice payments.
An invoice will be issued to your email address upon order confirmation.
For any inquiries, please contact:
online@e-cloth.jp
■ Ordering Process
To place an international order, please contact us with the following details:
- Item number
- Color
- Size
- Quantity
- Country of destination
- Full name
- Shipping address
- Telephone number
- Postal code
contact : online@e-cloth.jp
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We will confirm the total amount, including shipping and insurance (excluding Japanese consumption tax).
A PayPal invoice will then be issued to your email address.
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Orders are shipped within 3 business days after payment confirmation.
Please note that delivery may be delayed during peak holiday periods such as New Year and Obon.