Privacy Policy
Filaments Inc. recognizes the importance of protecting personal information and endeavors to protect the privacy of its customers by complying with the "Act on the Protection of Personal Information" and this Privacy Policy.
Personal information refers to information about a customer (hereinafter referred to as "personal information") that can identify the individual customer, such as the customer's name, address, and phone number. It also includes information that can identify an individual when combined with other information.
Our shop may collect your personal information when you purchase products or make inquiries. When collecting information, we will clearly state the purpose of use and do so through legal and fair means.
The personal information collected by our shop is as follows:
a) Name, Furigana
b) Address
c) Phone number
d) Email address
e) Shipping address information
f) Transaction history with our shop and its contents
Our shop uses the personal information provided by customers for the following purposes:
a) Order confirmation and inquiry
b) Shipping confirmation and inquiry
c) Responding to inquiries
Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:
a) When required by law, or when it is necessary to cooperate with a national agency, local public entity, or a party entrusted by them in carrying out duties prescribed by law.
b) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
c) When disclosing personal information to a payment company for identity verification, billing address verification, and credit investigation by the payment company.
For the secure management of personal information entrusted by customers, the service provider implements reasonable, organizational, physical, human, and technical measures. Our shop also strives to prevent unauthorized intrusion into personal data, loss, alteration, or leakage of personal information by handling it appropriately in accordance with relevant laws and regulations.
Please contact us via the inquiry point below for correction or deletion of personal information entrusted to us by customers. If you have registered as a user, you can correct your personal information from "Account" in the menu of this site.
To provide better service to our customers, we may use cookies. However, this does not enable us to collect information that can identify individuals, nor does it infringe on your privacy. If you do not wish to accept cookies, you can change your browser settings. *Cookies are information sent from a server computer to your browser and stored on the hard disk of the computer you are using.
When entering personal information, SSL (Secure Sockets Layer) technology is used to prevent this information from being intercepted, interfered with, or altered, in order to ensure security. *SSL is a function that encrypts information to prevent eavesdropping and data alteration during transmission and reception. By using SSL, it is possible to transmit information more securely.
CRÉER
Email：online@e-cloth.jp
tel：082-236-9878
Our shop will announce any changes to the personal information collected, changes in the purpose of use, or other changes to the privacy policy by updating this page.