Password Reset Request Due to Online Shop Renewal


Thank you for always choosing our store.

We are pleased to announce the renewal of the CREER online shop.
With this renewal, points can now be shared between the physical store and the online shop.
Previously, when shopping in-store, we asked customers to make their purchases through the online shop, but this is no longer necessary.

We will continue to improve our services and content to provide a useful website for everyone, and we appreciate your continued support.

For security reasons, we have reset the passwords used on the online shop prior to the renewal.

Members who were registered on the previous site will need to reset their password after 6:00 AM on Thursday, June 17, 2021.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

The following email was sent on Thursday, June 17, 2021.
If you wish to transfer your account registered on the previous site, please set your password using the "Activate Account" button.
*This email has been sent to everyone who has used our online shop.
If you did not register as a member on the previous site and do not wish to continue with member registration, please discard this email. We apologize for the inconvenience.

The sender's email address is "online@e-cloth.jp".
It may be mistaken for spam, but please check the sender's email address before accessing.

 

[For those who did not receive the above email]

If you were registered on the previous site but did not receive the email, we apologize for the inconvenience, but please contact us.
Thank you for your understanding.

 

[About Points]

Points held on the previous site will be carried over.
Currently, it may take some time for points to be reflected.
Your point balance may temporarily show 1 or 2 points, but this will be corrected sequentially.
If your points are not reflected after some time, please contact us.

 

CREER
TEL: 082-236-9878
E-mail: online@e-cloth.jp
Inquiry hours: 10:00 AM to 6:30 PM
*Sundays are closed.